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Privacy Policy

Last Updated: March 28, 2025

Introduction

Welcome to thesoulwinningapp.com, a mobile-based CRM application designed to help users track door-knocking activities, mark properties, and manage client interactions. thesoulwinningapp.com is operated by BuildingIt LLC ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use thesoulwinningapp.com (the "Service"). By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms outlined here, please do not use the Service.

For any questions or concerns, please contact us at:

1. Information We Collect

We collect various types of information to provide, maintain, and improve the Service. Here’s what we collect and why:

A. Personal Information (Provided by You)

When you register for or use thesoulwinningapp.com, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Company or business details (if applicable)

  • Login credentials (e.g., username and password)

  • Payment details (if you subscribe to premium services)

This information is used to create and manage your account, process payments, and communicate with you about your use of the Service.

B. Location Data (Automatically Collected)

thesoulwinningapp.com uses real-time GPS tracking to enhance your experience. We collect location data to:

  • Track door-knocking routes and optimize fieldwork

  • Allow you to mark properties and add notes

  • Provide location-based insights and analytics

How We Collect Location Data:

  • Location data is collected only when the app is in use, unless you enable background tracking in the app settings.

  • You can manage or disable location tracking permissions at any time through your device settings.

How Long We Store Location Data:

  • Location data is retained for up to 12 months for analytics purposes, after which it is anonymized.

  • You can request deletion of your location data at any time by contacting us.

C. User-Generated Content (Notes & Property Markings)

  • You may input notes, tags, and property details within thesoulwinningapp.com.

  • This information is stored privately and is not shared with other users unless you explicitly permit it.

  • You can edit or delete your notes at any time through the app.

D. Device & Usage Data (Automatically Collected)

We collect technical data to improve the Service’s performance, including:

  • Device type and operating system (e.g., Android, iOS)

  • IP address and browser type (if using the web version)

  • App interactions (e.g., features used, time spent in the app)

This data helps us enhance usability, prevent fraud, and improve service reliability.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve thesoulwinningapp.com’s functionality

  • Track door-knocking progress and optimize CRM features

  • Send account notifications and service-related updates (e.g., password reset emails)

  • Process payments for premium users

  • Enhance security and prevent fraud

  • Comply with legal obligations

Important Note: We do not sell your personal data to third parties.

3. Information Sharing & Third-Party Integrations

We only share your data when necessary, as outlined below:

A. Third-Party Services

thesoulwinningapp.com integrates with the following third-party services, which may process your data:

  • Google Analytics & Firebase: To analyze app performance and user behavior.

  • Payment Processors: Stripe and PayPal, to process payments for premium services.

  • Cloud Storage Providers: Amazon Web Services (AWS), for secure data storage.

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

B. Legal Requirements & Business Transfers

We may disclose your data:

  • If required by law, such as in response to a court order or subpoena.

  • In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction. We will notify you of such events and any choices you may have regarding your data.

4. Data Retention & User Control

How Long We Keep Your Data

  • Account Data: Stored as long as your account is active. Inactive accounts are deleted after 5 years of inactivity.

  • Location Data: Retained for up to 12 months for analytics purposes, then anonymized.

  • User-Generated Content: Stored until you delete it or your account is terminated.

Your Rights

You have control over your data and can:

  • Request deletion of your data.

  • Request a copy of your data (data portability).

  • Update or correct your account details.

To exercise these rights, please email us at tommy@theswapp.io. We will respond to your request within 30 days.

5. Security Measures

We take the security of your data seriously and implement industry-standard measures to protect it, including:

  • SSL Encryption: For secure data transmission.

  • Access Controls: Limiting access to authorized personnel only.

  • Cloud-Based Security: Using AWS with regular security audits.

Your Responsibilities

To help keep your data safe:

  • Keep your password confidential and do not share it with others.

  • Log out of the app when using shared or public devices.

6. Age Restrictions

thesoulwinningapp.com is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided data to us, please contact us immediately at tommy@theswapp.io (mailto:tommy@theswapp.io), and we will take steps to remove that information.

7. International Users (GDPR & CCPA Compliance)

If you are located in the European Union (EU), California, or other regions with specific privacy laws, you have additional rights:

  • Right to Be Forgotten: You can request complete deletion of your data.

  • Right to Data Portability: You can request a downloadable file of your information.

  • Right to Object: You can opt out of certain data uses, such as targeted advertising (though thesoulwinningapp.com does not currently engage in targeted advertising).

To exercise these rights, please email tommy@theswapp.io. We will respond within the timeframes required by applicable laws (e.g., 30 days for GDPR requests).

Data Transfers

  • If you use thesoulwinningapp.com outside the United States, your data may be transferred internationally.

  • We follow GDPR-compliant security protocols to ensure your data is protected during transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If significant changes occur, we will notify you via email or through in-app notifications at least 30 days before the changes take effect.

Last Updated: March 28, 2025

For any questions or concerns, please contact us at tommy@theswapp.io.

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