How to Update Your SWAPP Subscription: Switch Plans, Apply Coupons, and More
- Buildingit LLC
- May 2
- 4 min read
We understand that your church’s needs may evolve over time—whether you’re looking to switch from a monthly to a yearly subscription for cost savings, apply a coupon code to reduce expenses, or make other adjustments to your plan. Updating your subscription in SWAPP is a straightforward process, managed through the Church admin dashboard on the web version, not the mobile app. In this guide, we’ll walk you through the steps to update your SWAPP subscription, ensuring you can tailor your plan to fit your church’s budget and goals.
Why Update Your SWAPP Subscription?
Before diving into the steps, let’s explore why you might want to update your subscription:
Switch to a Yearly Plan
Save money by opting for an annual subscription instead of monthly billing.
Apply a Coupon Code
Take advantage of discounts (e.g., “BLOG5” for 5% off) to reduce costs
Switch from Annual to monthly
Switch from annual billing to a more flexible billing cycle that may better suit your church's budget.
No matter your reason, updating your subscription ensures SWAPP continues to meet your church’s needs without interruption.
Step-by-Step Guide to Update Your SWAPP Subscription
Follow these steps to update your subscription. You’ll need to log in as the admin who registered the church account and use the Church admin dashboard on the web version, as subscription management is not available through the mobile app or sub admins.
Log In to Your Account on the Web Version
Visit thesoulwinningapp.com on a web browser and log in using the email address associated with your church’s account. This is typically the email used to register the church or the one receiving subscription receipts.
Don’t Know the Email?
If you’re unsure of the email used to register the church, contact our support team for assistance.
Forgot Your Password?
Click Forgot Password on the login page, enter your email, and follow the instructions to reset your password.
Navigate to the Church Profile in the Admin Dashboard
Once logged in, you’ll be in the Church admin dashboard. Locate the Church Profile in the top-right corner of the screen. Click on your church’s name or profile icon to access the profile settings.
Find Subscription Details
In the Church Profile, scroll to the Subscription Details section (this may also be labeled as Payment Information). This area displays your current subscription plan, billing cycle (e.g., monthly or yearly), payment method and any applied coupon codes Try BLOG5 for 5% off.
Click Update Subscription
Within the Subscription Details section, look for the Update Subscription button. Click on it to access options for modifying your plan. You’ll be able to:
Switch between monthly and yearly billing.
Apply a coupon code to receive a discount.
Update your payment method (e.g., change the credit card on file).
Add or remove features if available in your plan.
Make Your Changes and Save
Follow the prompts to make your desired changes:
Switch Plans: Select “Yearly” to switch from monthly billing, or vice versa, and review the updated cost.
Apply a Coupon Code: Enter your coupon code (e.g., “BLOG5 for 5% off”) in the provided field to apply the discount.
Update Payment Method: Add a new card.
Once you’ve made your changes, click Save or Confirm to update your subscription. You’ll receive a confirmation that your subscription has been updated, and the new billing details will take effect immediately or at the start of the next billing cycle or after your free trial is expired, depending on the change.
Troubleshooting Common Update Issues
While updating your subscription is typically seamless, here are some potential challenges and how to address them:
Update Button Not Working?
If the Update Subscription button isn’t responding, try refreshing the page or using a different browser (we recommend Google Chrome). If the issue persists, contact our support team for assistance.
Coupon Code Not Applying?
Ensure the coupon code is valid and hasn’t expired. Double-check for typos (e.g., “BLOG5” must be entered exactly and is case sensitive). If it still doesn’t work, reach out to our support team for help.
Using the Mobile App?
Subscription management is only available through the Church admin dashboard on the web version, not the mobile app. Make sure you’re accessing thesoulwinningapp.com on a web browser to update your plan.
Why Choose to Stay with SWAPP?
If you’re considering canceling but are open to adjusting your plan, updating your subscription might be the perfect solution. A yearly plan can reduce costs, and applying a coupon code can make SWAPP even more affordable for your church. Plus, staying with SWAPP means continued access to powerful tools for mapping, managing contacts, and organizing outreach efforts—all designed to help you reach more souls for Christ.
Ready to Make a Change?
Updating your SWAPP subscription is quick and easy, giving you the flexibility to adapt to your church’s needs. If you have any questions or need assistance, our support team is here for you at tommy@theswapp.io or (616) 914-8392. Let’s keep your outreach efforts moving forward together!
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