How to Set Up and Manage Admin Access for Your SWAPP Custom Church APP
- Buildingit LLC
- Apr 25
- 3 min read
Managing your church’s Membership and outreach with SWAPP Custom Church APP often requires admin access to create maps, organize teams, and oversee activities. However, some users have expressed confusion about setting up admin accounts or accessing admin features. In this guide, we’ll explain the difference between admin and regular user accounts, show you how to assign admin rights, and provide steps to check your connected members—all to help your church make the most of SWAPP.
Admin vs. Regular User Accounts: What’s the Difference?
When you sign up for SWAPP, your account type determines what you can do:
Admin Account:
Admins have full access to all the SWAPP features across the mobile app and the desktop dashboard. Admins have full control over the church’s SWAPP account. This is done when the main admin registers your church by visiting thesoulwinningapp.com. They can:
Create and edit maps for outreach.
Create and manage all church contacts
Create and manage ministries
Create and manage events
Create and manage Routing
Manage team members (e.g., add users, assign roles).
View analytics and reports for outreach activities.
Access all features on both the web version (thesoulwinningapp.com) and mobile app.
Typically, the person who signs up the church (e.g., a pastor or outreach leader) is the initial admin and becomes the main admin upon registering the church. Upon registering keep in mind the mobile app can also be accessed with the same login credentials.
Regular (Member) User Account:
Regular users have limited access and automatically get "member" access of that church when the sign up in the mobile app and connect with that church. They can:
View maps made available or assigned to them.
Mark properties and add notes during outreach.
Check in and out of maps
Ad contacts and follow up on contacts they add
view and interact with events
Join ministries, and interact with the feed for those specific ministries.
View and interact with your main prayer feed.
Use the mobile app to track their door-knocking routes.
Regular users cannot manage teams or edit maps, view all church contacts, edit or create events. etc. unless granted admin rights.
If you’re seeing a message like “not an admin account” when trying to log in it means your account doesn’t have admin privileges. Let’s fix that!
How to Assign Admin Rights to Team Members with SWAPP Custom Church APP
To grant admin access to a team member, you’ll need to use the team management section in SWAPP. Follow the steps below or watch the video to see how.
Log In as an actual Admin
Log in to the web version of SWAPP at thesoulwinningapp.com using an admin account. If you’re unsure who the admin is, it’s likely the person who initially signed up your church. Contact us if you need help identifying the admin.
Go to the Team List
Once logged in, navigate to the Team or Members section. This is typically found in the admin dashboard, accessible from the top-left dropdown menu (as advised to Michael Hogue on July 27, 2019)
Find the User
Locate the team member you want to grant admin access to. You’ll see a list of all users connected to your church, including their names and email addresses.
Assign Admin Rights
Next to the user’s name, look for an option to change their role. Select Administrator to grant them admin privileges. This will give them full access to manage maps, team members, and other features.
Save Changes
Click Save or Update to apply the changes. The user will now have admin access and can log in with their existing email and password to use admin features.
How to Check Connected Members
To see who is connected to your church’s SWAPP account and verify their roles, follow these steps. or Watch the previous video above.
Log In to the Admin Dashboard
Log in to thesoulwinningapp.com with your admin account.
Access the Team Section
From the top-left dropdown menu "Dashboard" on the admin dashboard, select Team.
View the List
You’ll see a list of all connected members, including their names, and roles (e.g., Admin, or Member User). This list helps you confirm who has access and what permissions they have.
Send a Notification (Optional)
To check if a member’s app is working, you can send a notification message from this section.
Watch Our Video Tutorial on Managing Team Roles
For a visual guide on setting up and managing admin access, check out our video tutorial:
Still Having Trouble?
If you’re unable to set up admin access or check connected members, we’re here to help. Contact our support team at tommy@theswapp.io or call (616) 914-8392. We can verify your account status or assist with granting admin rights.
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