Our Mission

SWAPP is built to transition church software from staff-heavy business management to member-centric engagement. We aim to reach every door and nurture every soul by providing simple, powerful tools to the hands of the people.

The SWAPP Goal Offload administrative workloads from staff while giving members tools to be better engaged with their church and one another.

Outreach & Mapping

The core engine of SWAPP is its hierarchical mapping system, designed for door-to-door campaigns, surveys, and prayer walks.

Territory Hierarchy

  • Folders (Zones): Broad geographic areas used for high-level organization.
  • Maps (Routes): Individual blocks or roads. We recommend sizes of 30-60 doors per map.
  • Pins: Specific house-level detail, shared instantly across your team.

Pro Mapping Strategies

Developed from our highest-capacity users, these strategies help manage thousands of homes efficiently.

  • The Spiral Method: For urban environments, start mapping at the church and work outward in increasing concentric circles. This ensures local saturation before expanding.
  • Naming Conventions: Label your routes as [Folder]-[ID] ([Door Count]). Example: A-1 (34). This allows members to see the "walking weight" without selecting the map.
  • Quadrants: Inside large folders, use consistent suffixes (NW, NE, SE, SW) to help teams navigate by compass direction.

Apartment & Multi-Unit Strategies

Large complexes require a different approach to avoid member frustration.

Pro Tip: Building Clusters Divide complexes with 30+ buildings into multiple maps (e.g. "Canyon Apts North" and "Canyon Apts South") so a single team can finish in one outing.
  • Purple Pins: Use these for building-level documentation, such as gate codes, manager office hours, or entrance photos.
  • Note Fields: If a building has multiple unit numbers, use a single building pin and utilize the "Notes" field to track which units were reached.

CRM & Lead Capture

Manage your prospects and members through a structured database that syncs with the app in real-time.

Folders vs. All Contacts

Every record exists in the All Contacts master list. Folders act as tags (e.g., "Baptism Candidates," "VBS 2025"). Deleting a contact from a folder ONLY removes the tag; the record remains in the master list.

Folder QR Codes

Each folder can generate a unique QR code. When scanned, it opens a visitor form. Submissions are automatically tagged to that specific folder—perfect for event banners or visitor cards.

Optimization Hint Select multiple contacts in the CRM and click the Street icon to generate an optimized driving/walking route for follow-up visits.

Admin & Security

Control access levels and protect your church's outreach data.

Roles: Admin vs. Member

  • Admin: Full access to the Web Dashboard and all mapping folders on mobile.
  • Member: Mobile-only access. They only see folders toggled as "Visible" by the admin.
Security Note For security, sub-admins may have their role reset if they log out of the mobile app. A Head Admin can re-enable their status in the "Team" section of the Dashboard.

Church Joining Password

Enable this in the Dashboard Settings to prevent unauthorized users from joining your church database when they download the app.

Advanced Troubleshooting

Common solutions for the most frequent support requests.

Missing Verification Emails? Check your Spam or Promotions folder. Emails are sent instantly via OTP, but filters often trap them. We recommend marking admin@theswapp.io as a safe sender.
Login "Organization Not Found" Ensure your email address capitalization matches exactly on both Mobile and Desktop. John@Email.com is seen as a different account than john@email.com.
Map Still Red After Check-out? In the Dashboard, navigate to the Map List page and click the Refresh icon next to the street. This forces a sync across all devices.
"Undefined" Alert on Mobile This usually occurs on older hardware or outdated app versions. Ensure the app is updated to the latest version in the store. For pre-2018 phones, we recommend using the partner system or paper maps.

Pricing & Billing

SWAPP tiers adjust automatically based on your Active App Users. You never pay for more than you are using.

  • Starter: 0-2 Users - Always Free.
  • Basic: 3-20 Users - $19.99/mo.
  • Gold: 21-150 Users - $99/mo (Includes Website).
  • Platinum: 151+ Users - $199/mo.